I dont know why it is called Reliance where as it is not at all Reliable. Whatever little experience I have of using Reliance offerings has been frustrating. They seem to try to get into everything and so most of the things they have to offer is unsatisfactory and of poor quality.
My experience has been mostly using their telecommunications services or products and it has been an utterly unpleasant experience. We have reliance phones in our office and they go out of service every now and then, even faster than swinging moods of a Bollywood actress. And then I got Reliance data card and lifes been painful ever after. I had a cable connection with a speed of 44 Kbps which was much better in comparison. The Reliance card offers a speed of 115 Kbps and it takes 15 seconds to open a google page !!! When I called at their customer care centre, I found out that I was having a super fast speed of 13 Kbps. The guy offered innovative solutions like deleting cookies and files to enhance the speed. When you call their customer centre, you get a message..."There might be intermittent problems while sending and receiving sms. Sorry for the inconvenience"..Now when have you herad such a thing about a Vodafone or an Airtel connection.
So, please do a proper research and get feedback before using any reliance products. A suggestion to Reliance...instead of roping in Amitabh for advertisements, please spend the crores you give to him to enhance the quality of your service.
Friday, May 23, 2008
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